PRIVACY POLICY
Privacy Policy
Effective date: May 1st 2007 - 2026
This Privacy Policy describes how Shanie West LLC ("we," "us," or "our") collects, uses, and discloses information about you when you access or use our website, products, and services. We are committed to protecting your privacy and ensuring the security of your personal information. By using our website or engaging with our products and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide to us directly when you interact with our website, products, or services. This information may include your name, email address, phone number, and other contact details. We may also collect information about your business, such as its name, address, and website.
1.2 Automatically Collected Information
When you visit our website or use our products and services, we may automatically collect certain information about your device, browsing actions, and patterns. This information may include your IP address, browser type, operating system, referring URLs, and other technical information.
1.3 Cookies and Similar Technologies
We may use cookies, web beacons, and other similar technologies to collect information about your browsing activities. Cookies are small files that are stored on your device and allow us to recognize you and provide a personalized experience. You can manage your cookie preferences through your browser settings.
2. Use of Information
2.1 Providing and Improving Our Services
We may use the information we collect to provide and improve our website, products, and services. This includes personalizing your experience, communicating with you, and responding to your inquiries and requests.
2.2 Marketing and Promotional Purposes
With your consent, we may use your contact information to send you promotional materials, newsletters, and other marketing communications. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the emails.
2.3 Business Analytics
We may use the information we collect to analyze trends, track user behavior, and gather demographic information for business analytics purposes. This helps us understand how our website and products are being used and allows us to make informed business decisions.
2.4 Legal Compliance
We may use and disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also use and disclose your information to protect our rights, privacy, safety, or property, as well as those of our users and the public.
3. Disclosure of Information
3.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, customer support, and marketing. These service providers are contractually obligated to use your information only for the purposes of providing the requested services.
3.2 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
3.3 Legal Requirements
We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, prevent or investigate illegal activities, or protect the safety of our users or the public.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Choices
5.1 Opt-Out
You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the emails. Please note that even if you opt-out, we may still send you non-promotional communications, such as those related to your account or transactions.
5.2 Access and Update
You have the right to access and update your personal information. If you would like to review, correct, or delete any personal information we have collected, please contact us using the contact information provided at the end of this Privacy Policy.
6. Children's Privacy
Our website, products, and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information as soon as possible.
7. Testimonials, Results, Recordings & Media Release
Testimonials, Reviews, Results, Recordings, and Media Use
By engaging with our services, submitting feedback, or participating in any coaching experience (including but not limited to free coaching, paid coaching, group coaching, livestreams, trainings, workshops, consultations, or calls), you acknowledge and agree that we may collect and use certain information for business, marketing, and promotional purposes as described below.
Use of Testimonials, Reviews, and Results
We may display, publish, or share testimonials, reviews, written feedback, direct messages, comments, case studies, and/or results shared by clients or customers (“Testimonials”) for marketing and promotional purposes. These may appear on our website, landing pages, emails, social media platforms, advertisements, sales pages, and other marketing materials.
Testimonials may include:
written statements
screenshots (including messages from email, SMS, or social media)
audio recordings
video recordings
business results, outcome statements, or performance improvements
We may edit Testimonials for clarity and formatting while preserving the original meaning. Results and experiences vary and are not guaranteed.
Participation in Group Coaching and Video Content
We may host group coaching sessions, calls, and/or trainings that are recorded and later published in whole or in part. By participating in any group coaching environment (free or paid), you consent to being recorded and understand that your participation—including your audio, video, name, likeness, image, voice, comments, questions, and/or chat submissions—may be used for educational, marketing, promotional, and commercial purposes.
These recordings may be published on platforms including, but not limited to:
our website
YouTube
TikTok
email marketing or digital products
If you do not want your likeness, voice, name, or participation shared publicly, you must notify us in writing prior to the session. We will make reasonable efforts to accommodate such requests, which may include removing your name, muting audio, or excluding portions of content where possible.
Phone Call Recording and Use
Calls made to or from our business phone line may be recorded for quality assurance, training, documentation, and business purposes. By contacting our business line, you consent to call recording as permitted by applicable laws.
We may use recorded calls, in whole or in part, for educational, training, or promotional purposes, including publication on our website, social media, or other marketing channels. Where appropriate, we may remove or anonymize identifying information; however, complete anonymity cannot be guaranteed.
Consent and Authorization
By participating in our services, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, distribute, and display any Testimonials, recordings, or content you voluntarily provide, including your name, likeness, image, voice, and/or statements, unless otherwise stated in writing.
Opt-Out Requests
If you wish to request removal of a published testimonial or content, you may contact us at: [your email address]. We will review requests and make reasonable efforts to honor them; however, we cannot guarantee removal from third-party platforms, reposts, shares, or archived content once published.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website and indicating the effective date of the update. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Shanie West LLC
164 Robles Way, Vallejo CA 94591
877-355-7779
We will respond to your inquiry as soon as possible.
Last Updated: July 14th 2026